Bazo Privacy policy

This Privacy Policy is a document related to the Bazo Website Regulations (“Regulations”). The definitions of the concepts used in this Privacy Policy have been incorporated into the Regulations. The provisions of the Regulations shall apply respectively.

This policy is for informative purposes only and meets the information obligations imposed on the data controller by the GDPR, i.e. Regulation 2016/679 of 27th April 2016 on the protection of natural persons in connection with the processing of personal data and on the free movement of such data and the repeal of Directive 95/46/EC.

PERSONAL DATA

    1. Personal data provided by the Client and Users is processed by Bazo, who is the administrator of personal data. Contact with the administrator is enabled via email: office@bazo.io
    2. The scope of personal data being processed is determined by the scope supplemented by the Client and Users, and then sent to Bazo using the appropriate data form. The processing of the Client’s and Users’ personal data may refer to the email address, first and last name, company address as well as the computer’s IP address.
    3. The personal data of Clients and Users will be processed for the following purposes: (a) implementing the law, (b) performing Contracts, providing electronic services, in particular keeping the Account and other activities indicated in the Regulations, (c) Bazo’s promotional or marketing activities.
    4. Personal data of Clients and Users will be processed for the duration of the contract for the provision of services by Bazo, and after its completion for the time necessary to demonstrate the correct fulfillment of this contract (this time corresponds to the length of the period of the limitation of claims) and after that time will be deleted, provided that their processing is not required based on another legal basis.
    5. Providing personal data is voluntary but the lack of consent to the processing of personal data marked as mandatory will prevent the performance of services and the fulfillment of Agreements by Bazo.
    6. The legal basis for the processing of personal data in the case referred to in paragraph 1.3 of this Article (a) there is a statutory authorisation to process data necessary for the purpose of acting in accordance with the law, whereas in the case referred to in paragraph 1.3 (b) and (c), it is a statutory authorisation for the processing necessary for the fulfillment of the contract where the data subject is party to it or if it is necessary to take action prior to the conclusion of the contract at the request of the data subject or voluntarily expressed consent of the Client or other User.
    7. The personal data of Clients and Users can be entrusted for processing (the recipients of personal data are): Bazo’s accounting firm, hosting provider for the Website, technical servicing company, a payment service company, a company providing the CRM system. The personal data collected by Bazo can also be made available to: the relevant state authorities at their request on the basis of the relevant legal provisions or other persons and entities – in the cases provided for by the mandatory legislation.
    8. Each entity to whom Bazo entrusts the processing of personal data of its Clients, based on the Entrustment Agreement: the processing of personal data (hereinafter the Entrustment Agreement), guarantees an appropriate level of security and confidentiality of the processing of that personal data. As of May 25th 2018, as part of the Entrustment Agreement, Bazo will entrust the processing of the Clients’ personal data to the entities using the applicable corporate rules. The entity that processes Clients’ personal data based on the Entrustment Agreement will process – from the entry into force of the GDPR Customer’s personal data – through another entity solely on the basis of the prior written consent of Bazo.
    9. The disclosure of personal data to unauthorised entities in accordance with this Policy may only take place with the prior consent of the Client and the Users to whom the data pertains.
    10. Each Client and User has the right to: (a) delete personal data collected about them either from the system belonging to Bazo or from the database of the entities with whom Bazo cooperates or cooperated, (b) set restrictions on the data processing, (c) transfer the personal data collected by Bazo about the User, including the right to receive them in a structured form, (d) demand from Bazo access to their personal data and its rectification, (e) raise objections to is processing, (f) revoke the consent granted to Bazo at any time without affecting its compliance with the law of processing, which was made on the basis of consent before its withdrawal; (g) lodge a complaint against Bazo to the supervisory authority.
    11. In the event of Bazo obtaining information about the Client’s or the User’s use of the service provided electronically in violation of the Regulations or the applicable rules (unauthorised use), Bazo may process the personal data of the Client or Users to the extent necessary to determine the responsibility of the Client or Users.
    12. Bazo does not transfer personal data to third countries.

PROFILING

    1. Personal data of Clients and Users will be processed in an automated way in the form of profiling, including via the click map, scroll map and eye tracking, which will consist in creating dynamic contact forms on the website, dynamic and automated messages and advertising content, post-sales communication, segmentation of contacts and e-mail messages, reminders about an abandoned shopping cart, automatic selection of communication channels, contact management, and its effect will generate personalised marketing activities and the formation of sales analyses and forecasts.
    2. The Client will be able to refuse permission to conduct profiling, which automatically leads to decision-making in relation to him and express his opposition to profiling the other, which will result in the lack of profiled messages addressed to the client.
    3. You can send your objection to being profiled to the following email address: office@bazo.io

OTHER DATA

    1. This website may store https requests as a result of which some information may be stored in the server log files, including the IP address of the computer from which the query came, the name of the Partner’s station or that of another User, if possible, the date and system time of registration in the Service and incoming queries, the number of bytes sent by the server, the URL address of the site previously visited by the Partner or another User (if the Partner or User entered via the link), the information about the Partner’s or User’s browser and the language used in the browser, the country from which the Partner or User obtained access to the Services, the information on the errors that occurred during the execution of the https transaction, the information on the number and time of incorrect logins to the profile. Logs are collected as material for the correct administration of the Website. Access to information is only available to the persons authorised to administer the Website on the basis of the granted authorisations, containing confidentiality statements regarding the data being processed and the security used. Files with logs can be analysed in order to compile traffic statistics on the Website and errors. The summary of such information does not identify the Partner or the User.

SECURITY OF INFORMATION

    1. Bazo uses technical and organisational measures to ensure that the processing of personal data is protected against the hazards and the categories of data protection, in particular it secures the data technically and organisationally against unauthorised access, its removal by an unauthorised person, its processing in violation of the law and its change, loss, damage or destruction, for the purpose of which Bazo uses the SSL (Secure Socket Layer) among others. The set of the personal data collected from Clients is stored on a secure server and the data is further protected by the internal Bazo procedures regarding the processing of personal data and information security policy. Bazo shall use all necessary technical means specified in art. 25.30, 32-34, 35-39 of the GDPR legislation providing increased protection and security of processing personal data of clients.
    2. In order to log in to the Account, you must enter your login and password. To ensure an adequate level of security, the password to access the Account exists on the Website solely in an encrypted form. In addition, the registration and logging in to the Account both use a secure connection https. Communication between the client device and the servers is encrypted using the SSL protocol. In case of logging in via external platforms such as facebook.com or google.com, the security level is defined by
    3. At the same time, Bazo points out that the use of the Internet and services provided electronically, especially the use of the publicly available Wi-Fi networks, may involve specific ICT risks, such as: the presence and operation of Internet worms, spyware or malware, including computer viruses, as well as the possibility of being exposed to cracking or phishing (password hunting), and others. In order to obtain detailed and professional information regarding the security of the Internet, Bazo recommends contacting the entities specialising in this type of IT services.

COOKIES

    1. In order for the website to function correctly, Bazo uses the Cookies technology. Cookies are information packages stored on the Client’s device or that of another User, via the web-service, usually containing information in accordance with the intended use of the file by means of which the Client or the User uses the Website – these are usually: website address, upload date, expiry date, its unique number and additional information consistent with the purpose of the file.
    2. This website uses two types of Cookies: (a) session cookies that are permanently deleted when the session is ended by the Client’s or User’s browser; (b) persistent, which remain after the browser session on the Client’s or User’s device has ended until they are deleted.
    3. On the basis of cookies, both session and persistent, it is not possible to determine the identity of the Client or
    4. This Website’s Cookies are safe for the device of the Client or User, in particular, they do not allow virus or other software to access the device.
    5. Files generated directly by Bazo cannot be read by other websites. External Cookies (i.e. Cookies placed by subjects cooperating with Bazo) can be read by an external server.
    6. The Client and the User may independently change the Cookies settings at any time by specifying the terms of their storage through the settings of the web browser or through the configuration of the service. Client and User can also delete cookies stored on their device at any time in accordance with the browser’s instruction manual.
    7. The Client or the User may disable the saving of Cookies on their device in accordance with the browser’s instruction manual, but this may result in part or all of the Website’s functions becoming unavailable.
    8. Bazo uses its own Cookies for the following purposes: for the authentication of the Client or another User in the Web-service and for the maintenance of sessions of the Client or the User; for the configuration of the Website and adaptation of the content of the pages to the preferences or behaviour of the Client or the User; for the analysis and audience research such as the number of clicks and the website navigation pathways in order to improve the appearance and the organisation of content on the site, time spent on the website, the number and frequency of visitors to the Website, carrying out statistics on resellers.
    9. Bazo uses external cookies for the following purposes:

Cookies of the following tool:

Purpose of saving:

Google Analytics

analysis of user behaviour on the website

facebook.com, linkedin.com

interactive functions such as sharing on an external platform

Google oraz Facebook

promotional and marketing activities in the retargeting process. (BŁĄD w wersji pokskiej – marketingowej – jest napisane z błędem)

Google Tag Manager

control of codes placed on the website

Google Optimize

testing the effectiveness of the website by using A / B tests, among others

Heap Analytics

analysis of users in terms of the activities performed on the website, the time spent on it as well as the actions performed while browsing

CrazzyEgg

creation of the so-called site heat maps in order to analyse which areas capture the focus of the users’ eyes, which also gives the option of checking if users are scrolling the page to the end

Yandex Metrica

analysis of website traffic, user behaviour, map clicks, the recordings of individual sessions

Hotjar

the analysis of user behaviour on the website allows for the creation of the so-called heat maps, the recording of behaviour, the analysis of the moments in which people leave the site

Kissmetrics

analysis in the field of web traffic identification, understanding and increasing it

Pingdom

monitoring the website and the user experience; analysis of, among other things: user behaviour on the login page, account creation, etc., and in terms of the speed of page loading or server efficiency

Visual Website Optimizer

service for carrying out A / B tests on the website supporting conversion optimisation

Optimizely

carrying out A / B tests as well as user-specific website personalisation

CallPage

phone calls made after the user has performed a defined activity on the website

Zopim.com

an online chat window with BAZO that allows you to keep in touch with the user

UserEngage

marketing automation based on user behaviour while browsing the website

    1. Detailed information on Cookies is available in the web browser settings used by the Customer or User.

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